University Service Departments
The BPS Service Charter sets the scope and the standards of service rendered to our postgraduate students, staff and stakeholders. We are committed to the provision of quality service to our clients and stakeholders. We have set our commitments to you and welcome feedback on how to improve our services.
The tasks of the University Library System towards the accomplishment of the functions and objectives enlisted in the University of Nairobi Act 1985 are, to carry out basic functions of acquiring, organizing and disseminating information in support of the University mission. More specifically it is to provide reading, reference, research materials and other library services to the students, academic staff, non-academic staff and to a limited number of qualified outsiders
The Information, Communication & Technology Center (ICT) was established in the late 2002 with the aim of enabling the university realize its mandate of innovative use of ICT services and products to support research, learning, teaching and administrative processes
Finance Department is a service department charged with responsibility of managing financial resources of the University. As the University has grown over time, it has become a complex entity. It has also had to contend with an ever changing external environment. Resources are dwindling against the background of rising demand for higher education. Public Universities are all competing for scarce Government resources.
Transport department is charged with the responsibility of managing the University of Nairobi transport services professionally and cost effectively, developing a fleet management system that effectively serves the University and providing and maintaining an optimum number of motor vehicles and equipment in excellent working condition.
Department is responsible for formulating the security policy/strategy and Management and co-ordination of the security network in the entire University of Nairobi.
Visit the Security department website at:
The Planning Division is located in the Vice-Chancellor’s Office and is headed by the Registrar Planning. The Division provides support to the Vice-Chancellor’s office and other related units
University of Nairobi Press (UONP) is a semi-autonomous publishing house owned by the University of Nairobi. It serves the three paramount functions of a university, namely: teaching, research and dissemination of results of scholarly inquiry. Publishing is a primary means of dissemination. A university press is therefore crucial in the realisation of the functions of a university, hence the University of Nairobi Press.
As an effective agent for the dissemination of research findings and communication of scholarly knowledge, UONP draws majority of its authors from among scholars in the universities and research institutions world wide.
The Administration Department is responsible for delivery of management’s service functions to all operating units. It therefore, endeavors to connect and inspire all its customers, provide leadership, stewardship and developing a sense of hope to all stakeholders.
The Academic Division has the following functions:
- Preparation of Syllabus and Regulations,
- Co-ordination of examinations,
- Undergraduate students admissions,
- Academic staff development,
Management of student records
Estates Department is charged with the responsibility of managing the University’s physical assets spread out in all the campus as well as in several regions of the country.
Construction & Maintenance was previously known as Clerk of Works Division undertaking development works only. Physical facilities were under Estates Department. Following proposal for restructuring, Construction & Maintenance surfaced charged with the responsibility of maintaining existing facilities and developing new ones.
The main functions of the Department, therefore, are:
- Developing and expanding physical facilities for the University
Maintaining the facilities through routine maintenance work



